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Instant Spins That Shine.
Pick a safe way: Before you sign up, read the most recent user agreement. This document goes over everything from making an account to ways to pay $ for your convenience.
If all Canadian users follow these rules, they will have a smooth and rewarding experience with simple rules and quick payments in $.
When making a user profile, only give your real personal information. If there are any problems with your identity checks, you may not be able to access your account or withdraw money.
Be ready to give your full name, a valid address in Canada, current contact information, and proof that you are of legal age. Make sure that all of your entries match your official paperwork by checking them twice. If you give false or out-of-date information, your account will be limited right away.
Once you sign up, you will likely be asked to send in proof of your identity, such as a government-issued ID, proof of address (a utility bill or bank statement from the last three months), and, if necessary, proof of your source of $. You can upload clear, unedited pictures or scans of these papers through the secure platform portal. Identity confirmation times vary, but sending in your information on time can help avoid delays in payments or access. Identity checks must be finished before account activation can be completed.
You are not allowed to try to open more than one profile with different information, and you could be banned for life if you do. Don't share your login information with anyone else and keep it safe. One profile is only allowed for each user, household, or shared IP address. This is to make sure that everyone plays fairly and that funds are kept safe in $.
You can instantly add the minimum deposit amount of 10 $ to your balance using verified methods like Visa, Mastercard, Skrill, or Neteller. You can use cryptocurrency or a bank transfer, but you may have to go through extra steps and pay extra fees. To avoid delays in processing, always make sure that the payment name matches the name you used to register. All withdrawals need to be verified first, and you can ask for them using the same method you used to deposit. The least amount you can get paid is 20 $. The time it takes to process depends on the method you choose. E-wallets usually give you access the same day, but card or bank transactions can take up to five business days. If you have bonuses that you haven't used or wagering requirements that you haven't met, you may not be able to get your money.
| Payment Method | Deposit Time | Minimum Deposit | Withdrawal Time | Minimum Withdrawal |
|---|---|---|---|---|
| Visa and Mastercard | Right Away | 10 $ | 1–5 Days | 20 $ |
| Instant Skrill and Neteller | 10 $ | 20 $ in less than 24 hours | ||
| 10 $ for a bank transfer that takes 1 to 3 days | 20 $ in 3–5 days | |||
| Cryptocurrency | Up to 1 hour | 10 $ | Within 24 hours | 20 $ |
To avoid rejected requests, use only personal accounts and review local limits tied to your registration country. If you make more than one withdrawal request, it may be looked at more closely. If you have questions about getting your payment approved or see mistakes in your $ statement, please contact support.
Check the play-through requirement that comes with any promotional offer before you use it. Before you can request a withdrawal, most deals require you to play through the bonus amount a certain number of times, usually 40 times or more. For instance, a 100 $ bonus with a 40x play-through means that you have to put 4,000 $ into qualifying games before you can cash out any winnings from that bonus.
At a time, only one promotional offer can be active for each customer, household, and IP address. Some deals are reserved for new users, while others target existing account holders; carefully check the eligibility details in each offer. Customer verification and minimum deposit criteria often apply before credits activate.
Maximum withdrawal caps usually apply to winnings from free spins or non-deposit offers. For instance, you may cash out up to 100 $ from rewards granted without a deposit. Only certain games count fully toward the play-through target. Table games, video poker, or live dealer activities often contribute less–for example, 10% or even 0%–while most slot titles contribute 100%. Refer to the specific game index for each offer. There are deadlines, and they usually last between 7 and 30 days. Unmet requirements within the set period may forfeit both the promotional credit and any related winnings. Check your user profile to track your play-through progress. Select offers that match your preferred titles and always read all criteria–especially maximum conversion values, excluded games, and individual contribution percentages–before accepting any reward.
Immediately report any suspicious actions related to your gaming session or account to customer support, especially attempts to manipulate system results, unauthorized access, or possible identity misuse. Account holders must ensure that all personal information remains accurate and current to support secure operations and proper withdrawal of $.
Follow the rules of fair play to the letter. Each user must play alone; sharing login information, using automated software (bots), scripts, or trying to take advantage of programming bugs is not allowed. If you work with other people or use more than one profile to change the outcome, your access will be immediately restricted and all of your funds will be frozen in $ while an investigation is going on.
Never try to wash money or put money you got illegally into a bank account. According to Canadian rules and anti-fraud policies, all financial activities must be audited. If there are any problems, like trying to move money that isn't related to personal transactions or payments from a third party, the authorities will be notified right away and the contract will end without notice.
Customers must fully follow the rules of the platform and the laws of Canada, which include age limits and programs for self-exclusion. Users are responsible for keeping an eye on their own activities. If they use too many resources or participate too much, their profile could be permanently suspended and they could lose the balance in $.
To start the official complaint process right away, get in touch with customer support through live chat or email and give them your player ID, a detailed description of the incident, and any screenshots or documents that support your claim. Initial submissions that are accurate and complete help avoid delays during the investigation.
If dissatisfied with the resolution, request a written review by a supervisor or the complaints team. Should internal escalation not lead to a satisfactory outcome within 14 days, request information about external Alternative Dispute Resolution services approved in Canada. Full cooperation is required throughout the process, including timely communication and provision of requested evidence. Payouts and access to $ may be temporarily restricted during disputes relating to transactional or bonus activities to prevent unauthorized actions pending final decision. Upon completion, you will receive a clear summary of findings and the outcome, including steps for account reinstatement, compensation, or further appeal rights as applicable in line with Canada regulation.
To get the best results, keep track of all your emails, keep your contact information up to date, and answer all requests for information. This makes sure that every complaint is handled in a clear and fair way.
If you break the rules of the platform, you could lose access to your account, have your balance frozen, or have some features turned off right away. These enforcement actions happen automatically or after a manual review, depending on how serious the violation was. For instance, using personal data in the wrong way, playing games in an unusual way, making fake transactions, or trying to steal someone's identity can all lead to permanent closure without warning.
If misuse is suspected, all financial transactions, such as deposits to $ or requests to withdraw $, may be put on hold until an investigation is complete. In these situations, any remaining $ balance may be kept until the review process is over and the results are sent out.
Repeated small violations, like not completing verification steps or not following platform requests, can lead to a temporary suspension. If you keep breaking the rules, you will likely lose any bonuses, lose your loyalty status, and be banned from all future activities. For users from Canadian, compliance checks may require more paperwork, and not being able to cooperate could mean being banned for good. If illegal activity is found to be happening, the authorities in Canada will be told right away.
To avoid enforcement actions, always check your communication channels, respond quickly to requests for information, and fully cooperate during any review process. Noncompliance may restrict access to your $ balance or lead to other irreversible outcomes.
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